Our Process

How a Project Runs, Start to Finish

Seven steps, with no guesswork about what happens next. Timelines are confirmed per project after the discovery phase.

How We Work

From Idea to Launch

A clear, transparent process that takes your website from concept to launch, with support that continues after you go live.

  1. 01

    Understand

    We learn about the business, its services, customers, challenges and goals.

  2. 02

    Preview

    We develop a tailored redesign direction or project concept to evaluate before committing.

  3. 03

    Design

    We create the full visual experience and user journey, aligned to the brand.

  4. 04

    Build

    We develop the responsive website and any required booking, quote or lead systems.

  5. 05

    Refine

    We review content, functionality, responsiveness and feedback together.

  6. 06

    Launch

    We test, connect the domain, and publish the finished website.

  7. 07

    Support

    We provide agreed post-launch support and future improvements.

Working Together

What We May Need From You

Depending on scope, having these ready speeds up the process, nothing here is required to start a conversation.

  • Logo and brand information
  • Business information and services
  • Contact details and service area
  • Images and videos
  • Existing legal policies, if any
  • Domain and integration access
  • Feedback and approvals at each stage